Sara McLellan – Founder
Bespoke Care in Lichfield
At Elite, we offer so much more than just standard housekeeping! We offer bespoke care in Lichfield and the surrounding areas with an exclusive service that goes the extra mile when catering to all our clients’ individual needs.
Our unique service is designed for busy individuals who need an extra helping hand with everyday tasks and responsibilities from a career they can genuinely rely on and trust.
What We Can Assist With:
Select each icon below to learn more about our bespoke care services.
Meal planning and preparation
Personal Care & Accompanying to Appointments
Grocery Shopping
Housekeeping & Domestic Duties
Packing Assistance
Errand Running
Booking Our Bespoke Service
Contact Us
Make an enquiry by contacting us and speak to our friendly team to book an initial onsite visit.
Onsite Visit
This is conducted so that you can meet your new potential housekeeper who will discuss your individual needs.
Bespoke Quote Creation
A bespoke quote is then created that includes all the tasks discussed during the onsite meeting.
Book Your First Appointment
This can be a one off service or a regular slot.
Why Choose Elite?
Frequently Asked Questions
Can I choose how often I use the service? Do you offer one off cleans?
You are in complete control of how frequently you book appointments with Elite Housekeeping. Options include; weekly, fortnightly and monthly. We are also able to offer one off deep cleans.
Do you have a DBS?
All of our housekeepers have an in-date enhanced DBS check.
What are your qualifications for personal care?
Sara McLellan is a qualified adult nurse and midwife who can ensure that any care required is within the designated housekeeper’s capabilities and experience. Sara can ensure full training is provided for the housekeeper if deemed necessary and appropriate.
Do you have public liability insurance?
All of our housekeepers are insured under our public liability insurance.
Do you provide the cleaning supplies and equipment?
We provide all cleaning supplies unless the client has a specific brand preference. We do not use our own vacuums or mops, we use client vacuums and mops to avoid cross contamination between houses.
How much cancellation notice do I need to give?
A minimum of one months cancellation notice is required for all services but please do provide as much notice as you can.
Do I still pay for my regular clean if I am on holiday?
No payment is due as long as you provide a minimum of two weeks notice is provided.
What payment methods do you accept?
All payments must be paid directly to Elite Housekeeping and not the individual housekeeper, therefore bank transfer is preferable, cash is not accepted.
Client Testimonials
“Sara is very thorough. She knows exactly what people want, ie a quick clean throughout or a spring clean. She always leaves the house looking fresh and bright. Sara is an extremely nice person with a happy, positive attitude, a pleasure to have in one’s house. I cannot recommend her more highly.”
Pamela
“I contacted Sara as I needed temporary help with cleaning whilst I recovered from surgery. She was very professional making contact and arranging a time. Very prompt arriving, brought all her own equipment and great at asking exactly what I needed her to concentrate on. I found Sara to be very friendly and hard working, very approachable and nothing too much trouble. She did an amazing job at my house and I was very pleased with the service. Would highly recommend”
Katherine
“Sara is a first class housekeeper. Nothing is too much trouble, she is always reliable, careful, thorough, respectful of privacy and belongings, and non-judgmental. It’s like a new house every time Sara leaves! Thoroughly recommend.”
Linda
“In the time I have been living alone, in what now seems like a big family home, I had become overwhelmed by the sheer time and effort just to stay ‘on top’ of all the household chores. Somewhat in desperation I contacted Elite Housekeeping via their card through the letterbox, and soon came to realise it was the most significant call I’ve made all year. Sara came to my home for a preliminary visit and very professionally assessed my needs and requirements. It was clear to me that I was able to have a bespoke and personalised service and I had every confidence Sara would deliver it. Since then her regular visits have transformed my home. I now live in a home of calm order and structured efficiency. Sara and her team have worked wonders for me and not only in practical ways. Sara is such good company and always brightens my day. She is so very witty and always makes me laugh. She is an empathetic listener and has genuine concern for my mental health and wellbeing. I can highly recommend Sara and Elite Housekeeping to anyone who wants some household help from people you can trust and have confidence in.”
Keith
